Terms + Conditions

Terms + Conditions

All pricing listed is in New Zealand Dollars

In Stock with Supplier:

In order to provide a large and up to date selection of products, products on this site with the notice ‘In Stock with Supplier’ are ‘special order’, meaning once you place an order from our site we will then place that order with our supplier. Your purchase should arrive quickly (within the week), however, some products are made to order and could possibly take up to three weeks to arrive.

If you have changed your mind or would like to exchange your purchase, this isn't a problem. Please email shop@wonderroom.co.nz and quote your order number. We accept exchanges for credit, refund or replacement. All shipping costs are non-refundable and return costs are the customer's responsibility.

If your order has arrived faulty or damaged please contact us within 48 hours of receiving .We may need your order sent back to us for assessment, if this is the case, we will arrange a courier pick up from a place and time that is convenient for you. If we have a replacement available we will send one out at no charge. In the event that we cannot supply a replacement, we will offer you credit or a refund. Some products may not be so easily assessed i.e. an electronic item failing, so due to this fact please advise us of faults at any time and we can assess the situation.

All purchases from this site are covered by the New Zealand Consumer Guarantees Act 1993 

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